18+ Age Requirement
Alcohol can only be purchased and received by customers aged 18 or over.
LEGAL & POLICIES
Terms & Conditions
Our terms are designed to keep every SipNow delivery safe, transparent and enjoyable. Please read them carefully before placing an order.
Consumer Protections
We operate with care and respect for Australian consumer rights and protections.
Secure Shopping
Your order and personal information are handled through secure shopping systems.
About these terms
These Terms & Conditions apply to your use of SipNow and to all orders placed through our online store. By using our website or placing an order, you agree to be bound by these terms.
Eligibility and age verification
You must be at least 18 years old to purchase or receive alcohol in Australia. We may request valid photo identification at checkout or delivery. Orders may be refused where age or identity cannot be verified.
Orders and payment
An order is accepted when SipNow confirms it. Product availability, pricing and delivery estimates may change before acceptance. Payment must be completed using an approved payment method through our secure checkout.
Delivery and receipt
Delivery is available only to eligible addresses and may be subject to local restrictions. The recipient must be 18 or over and may need to present valid identification. We will not leave alcohol unattended where a responsible handover is not possible.
Returns, refunds and cancellations
If your order arrives damaged, incorrect or does not meet your consumer rights, please contact us promptly. We will assess the issue and provide an appropriate remedy in accordance with Australian Consumer Law. Cancellation rights may vary once an order is being prepared or delivered.
Privacy and responsible service
We handle personal information in accordance with our Privacy Policy. SipNow supports responsible service of alcohol and may decline service where intoxication, unsafe delivery or unlawful supply is suspected.